In short
Most of the time is spent in two places: you accepting our agent link, and Revenue processing the claim. Once you accept, we file within 3 working days, and Revenue usually pays within about 7 working days after that. Accept the link as soon as you get it, and make sure Revenue has your bank details, and your refund comes faster.
The four stages
| Stage | Who | What decides the time |
|---|---|---|
| Agent link request | TaxMind | Sent on the next working day after you register. Revenue doesn't process these at weekends or on public holidays. |
| Accepting the link | You | As fast as you are. It takes about two minutes in MyEnquiries, and requests expire after 30 days. |
| Our review and filing | TaxMind | Within 3 working days of you accepting the agent link, once we have everything we need |
| Revenue pays the refund | Revenue | Usually within about 7 working days of filing. Longer if Revenue asks for evidence, or pays by cheque. |
In short: accept our agent link, and the money is usually in your bank about two working weeks later. The 3 working days is our commitment. The 7 working days is Revenue's usual time and isn't guaranteed.
How to avoid delays
- Accept the agent link the day you get our message. Here's how.
- Check that Revenue has your current bank account in myAccount. Without it, the refund comes by cheque, which is slower.
- Answer the questionnaire fully, and have receipts ready for medical or tuition claims.
- Reply quickly if we or Revenue ask for anything.
Where's my refund?
Log in to your client portal to see each year's stage, or message us on WhatsApp.
Sources
General information, not advice on your own situation. TaxMind checks your record before filing anything.
