Legal
Privacy notice
How we collect, use and protect your personal information.
TaxMind Limited - Privacy Policy
Effective date: 1 December 2024
| Company | TaxMind Limited |
|---|---|
| Registered address | Gray Office Park, Galway Retail Park, Galway, Ireland, H91 WC1P |
| CRO number | 776060 |
| Revenue agent number | 81640T |
| VAT number | 4356944KH |
| privacy@taxmind.ie | |
| Phone | +353 89 499 5114 |
| Website | taxmind.ie |
1. Introduction
TaxMind Limited is committed to protecting your privacy and processing your personal data lawfully, fairly and transparently. This Privacy Policy explains what data we collect, how we use and protect it, your rights under the General Data Protection Regulation (EU 2016/679) and the Data Protection Act 2018, and how we meet transparency duties under the EU AI Act 2024.
2. Who we are
TaxMind Limited is an Irish company providing PAYE tax-filing and related advisory services. We act as Data Controller for information you provide to us directly.
3. What data we collect
| Category | Examples |
|---|---|
| Identity and contact | Name, address, email, phone, date of birth, PPSN. |
| Employment and financial | Statements of Liability, payslips, P60/P45, income and tax credit details, bank or Revolut IBAN. |
| Supporting documents | Medical receipts, tuition fees, rent records, dependant details. |
| Technical | IP address, browser type, device ID, cookies and analytics logs. |
| Consent records | Opt-in preferences, authorisation forms, terms acceptance logs. |
4. Why we process your data
| Purpose | Legal basis (GDPR Article 6) |
|---|---|
| Preparing and filing PAYE tax returns | Contract performance (Art 6(1)(b)) |
| Communicating with Revenue and you | Contract performance (Art 6(1)(b)) / Legal obligation (Art 6(1)(c)) |
| Using AI tools to analyse documents | Legitimate interest (Art 6(1)(f)) |
| Preventing fraud and record-keeping | Legal obligation (Art 6(1)(c)) |
| Sending updates or reminders | Legitimate interest (Art 6(1)(f)) |
5. AI and human oversight
TaxMind uses AI-assisted analytics to read Statements of Liability and generate draft refund summaries. All AI outputs are reviewed and approved by a qualified accountant or tax professional before any filing or advice is issued.
6. Maya Data Privacy integration
We employ Maya Data Privacy technology to pseudonymise personal data before AI processing. Identifiers are replaced with random tokens. Only authorised staff can re-identify data for Revenue submissions.
7. How we share data
We share data only where necessary and lawful, with:
- the Revenue Commissioners
- service providers (hosting, AI processing, IT)
- professional advisers
- financial product partners (only with your explicit consent)
- regulators or courts.
We do not sell or rent personal data.
8. International transfers
Where sub-processors operate outside the EEA, TaxMind ensures valid Standard Contractual Clauses, Transfer Impact Assessments, encryption and access controls.
9. Data security
We maintain technical and organisational measures, including:
- encryption in transit and at rest (AES-256)
- multi-factor authentication
- continuous logging
- vulnerability testing.
10. Retention periods
| Data category | Retention period |
|---|---|
| Tax records and filings | 6 years after completion |
| Communications and consent logs | 6 years |
| Pseudonymised AI logs | 2 years maximum |
| Fully anonymised aggregates | Indefinite |
11. Data reuse for financial products
If you opt in, we may reuse verified tax data to provide or arrange mortgage pre-assessments, or pension or insurance illustrations. Each use requires separate consent.
12. Your rights under GDPR
You have the right to:
- access your data
- rectify errors
- erase data
- restrict processing
- object to processing
- data portability
- withdraw consent
- complain to the Data Protection Commission (DPC).
13. Cookies and analytics
Our website uses necessary cookies for security and optional analytics cookies (Google Analytics 4), which are only set if you accept them. See our cookie policy for details and to change your choice.
14. Complaints and supervisory authority
If you believe your data has been mishandled, contact us first at privacy@taxmind.ie. You may also contact the Data Protection Commission (DPC) at dataprotection.ie (opens in a new tab).
15. Updates to this policy
We may revise this Privacy Policy from time to time. The latest version is published on our website.
16. Contact details
Data Protection Officer: TaxMind Limited, 19 Tobar Oráin, Oranhill, Oranmore, Co. Galway, Ireland.
- Email: privacy@taxmind.ie
- Phone: +353 89 499 5114
